Boost your Customer Care
Laila Engage allows you to combine the expertise of your customer care with the efficiency of Laila.
Any customer care, even if highly specialized, usually spends most of its time answering to simple and recurring questions.
In a similar context, Laila Engage allows you to have:
Laila can recognize when the user asks a more complex question and only in that circumstance she requests the assistance of a human operator in chat.
Laila Engage is the cut solution for those who want:
When Laila considers to be necessary to transfer the communication to a human operator:
Laila Engage solution
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The other solutions for you:
Laila is able to respond to a long list of topics designed for each type of company. Laila Marketer is the solution for companies that want to rely completely on Laila taking full advantage of its potential.
LAILA LEAD & MARKETER
All the power of customer care managed by Laila via chat with the skills of an experienced marketer able to profile users and profile them within a 24/7 lead generation activity. With Lead & Marketer, Laila takes the reins of the conversation and guides the user towards her natural profiling.