For the first time, Customer Care and Customer service have the autopilot
Laila Customer Top integrates with your CRM / ERP platform and through the information it contains can find specific information on behalf of your customers.
Laila Customer Top is able to verify the identity of the customer through a simple and effective two-level identification. And, once the identity of the user has been established, it can be activated to meet the needs that require interaction with the company database.
It can be applied to:
It is ideal for business such as:
Laila Customer Top solution
Activate Laila Customer Top for your business and ride the digital transformation
Fill the form
The other solutions for you:
Laila is able to respond to a long list of topics designed for each type of company. Laila Marketer is the solution for companies that want to rely completely on Laila taking full advantage of its potential.
Sometimes companies use chat not only to provide information, but also to provide real professional advice. These companies can choose to structure their customer care on two levels where Laila answers the frequently asked questions while specialized operators are involved only when necessary.
LAILA LEAD & MARKETER
All the power of customer care managed by Laila via chat with the skills of an experienced marketer able to profile users and profile them within a 24/7 lead generation activity. With Lead & Marketer, Laila takes the reins of the conversation and guides the user towards her natural profiling.