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Solutions

Choose the most suitable solution for your business

LAILA offers a range of solutions that you can adjust and scale to adapt to your business. The modularity of our platform has no limits in terms of customization, here you can find and choose the most effective one for your site, or request a Custom solution if you have specific needs.

LAILA can be installed on your site through a simple line of code.

Join Laila's 50 Early Adopter

By becoming an Early Adopter you can get the LAILA MARKETER solution for one month at € 119.00 instead of € 199.00

Choose from our solutions

LAILA MARKETER

Laila is able to respond to a long list of topics designed for each type of company. Laila Marketer is the solution for companies that want to rely completely on Laila taking full advantage of its potential.

  • 3 Active Conversational Agents
  • Up to 8000 conversations per month
  • Active h24
  • Customer Care Activities
  • Back Office and conversation history
  • Interfacing with product and service databases
  • Avatar customization
  • Customization of answers
  • Automated feedback on the quality of conversations
  • Service setup
  • 1 hour of training
199,00 €/mese
 

LAILA ENGAGE

Sometimes companies use chat not only to provide information, but also to provide real professional advice. These companies can choose to structure their customer care on two levels where Laila answers the frequently asked questions while specialized operators are involved only when necessary.

  • 3 Active Conversational Agents
  • Up to 15,000 conversations per month
  • Active h24
  • Customer Care Activities
  • Back Office and conversation history
  • Interfacing with product and service databases
  • Avatar customization
  • Customization of answers
  • Automated feedback on the quality of conversations
  • Human takeover
  • Management of time slots human operator / Laila
  • Opening trouble tickets
  • Assistance with the purchase procedure for e-commerce
  • Service setup
  • 2 hours of training
299,00 €/mese
 

LAILA LEAD & MARKETER

All the power of customer care managed by Laila via chat with the skills of an experienced marketer able to profile users and profile them within a 24/7 lead generation activity. With Lead & Marketer, Laila takes the reins of the conversation and guides the user towards her natural profiling.

  • 3 Active Conversational Agents
  • 3 Pro-Active Conversational Agents
  • Up to 15,000 conversations per month
  • Up to 15000 engagement per month
  • Active h24
  • Customer Care Activities
  • Back Office and conversation history
  • Interfacing with product and service databases
  • Avatar customization
  • Customization of answers
  • Automated feedback on the quality of conversations
  • Management of time slots human operator / Laila
  • Opening trouble tickets
  • Assistance with the purchase procedure for e-commerce
  • Unlimited custom funnel
  • Leads exportable to Excel
  • Notify new Leads by email
  • Service setup
  • 3 hours of training
499,00 €/mese
 

LAILA CUSTOMER TOP

With Laila Customer Top the whole strength of Laila, customer care operator and marketer, integrates with the corporate CRM / ERP systems in a merger that opens the door to assistance via chat to customers already acquired.

  • 6 Active Conversational Agents
  • 6 Pro-Active Conversational Agents
  • Up to 20000 conversations per month
  • Up to 20000 engagement per month
  • Active h24
  • Customer Care Activities
  • Back Office and conversation history
  • Interfacing with product and service databases
  • Avatar customization
  • Customization of answers
  • Automated feedback on the quality of conversations
  • Human takeover
  • Management of time slots human operator / Laila
  • Opening trouble tickets
  • Assistance with the purchase procedure for e-commerce
  • Unlimited custom funnel
  • Leads exportable to Excel
  • Notify new Leads by email
  • Integration with CRM/ERP
  • Verification of user identity
  • Dedicated technical staff
  • Removing the brand
  • Service setup
  • 4 hours of training
899,00 €/mese
 

About me

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Partnership

SSI001605 – CUP: C26G18000010008 – AXIS III Investment priority 3rd Action 3.5.1